Lockdown

Due to the latest Covid-19 lockdown notice, Auckland will be under Alert level 3, Outside of Auckland is still under Level 2, 

  • From 21st to 26th Oct, our Logistic Centre(PC Force) is moving to 295 Church Street, Onehunga. Pick up in Logistic Centre will not be available during this period. St Lukes branch contactless pick-up service is still available now. Please feel free to call us on 09 849 4888 or email [email protected] for more details.
  • Delivery will be expected to be delayed by up to 4-5 working days in and out of Auckland as NZ Post is experiencing extremely high demand. Orders in South Island are expected to be delayed a few more days due to maintenance for North to South Island Ferries. To avoid delays, if you are in Auckland or Wellington, you can choose to pick up your order at the nearest ExtremePC branch.
  • All our branches will open as usual. 

Returns & Warranty

If your product is a return to base (ExtremePC) based warranty, you can lodge it by clicking the button below to begin the warranty process.

  Lodge A Warranty

Notebook/Workstation 
AcerPlease call 0800223769 for services
ApplePlease call 0800 MY APPLE (0800 692 7753) or see https://www.apple.com/nz/contact/ for services
ASUSAfter service please call 0800278778
FujitsuPlease call 0800288283 for services
HPPlease call 0800441147 for onsite services or please return to an ExtremePC branch
LenovoPlease call 0508770506 for services
PanasonicPlease contact [email protected] or visit Panasonic's website Here
SamsungPlease call 0800 Samsung for services
SonyPlease call 09 970-1200 for services
ToshibaPlease call 0800445439 or please return to an ExtremePC branch
Monitor 
AOCPlease call 0800484782
ASUSAfter service please call 0800278778
DellPlease call 0800444617 or please return to an ExtremePC branch
LGPlease Call 0800542273
PhilipsPlease call 0800657447
SamsungPlease call 0508726786
Television 
LGPlease call 09-5736366
SamsungPlease call 0508726786
SonyPlease call 0800 766 969
Networking 
ASUSMon-Fri: 0800 ASUS 88
D-LinkPlease call 0800900900 and get the Case number before to us
LinksysPlease call 0800441528 and get the Case number before to us
NetCommPlease call 0800 653 962
NetgearPlease call 0800 174 600
TendaPlease call 0800 78 79 22 (12AM-10PM Monday to Friday)
TP-Link0800 87 5465 ( 0800 TP-LINK ). E-mail: [email protected]
PC 
DellPlease call 0800446255 for services
HPPlease call 0800441147 for onsite services or please return to an ExtremePC branch
Lenovo1 year warranty parts & labour (onsite) Ph: 0800 733 222
ExtremePC SystemReturn to ExtremePC services department
UPS 
APCPlease call 0800333373 for forward replacement
DynamixPlease call 09 415 9002 for all enquire
Printer 
BrotherPlease call 0800454677(DOA) or 0800500751(warranty)
HPCall 0800441147 for onsite services
LexmarkPlease call 08005396275 for all enquiries
SamsungPlease call 0508726786
GPS 
GarminEnd User Customer Support phone: (0800) 427 652
NavmanPlease call 08004662862 for services
Software 
AdobeSoftware is not returnable, Technical support, please call 0800 485948
MicrosoftSoftware is not returnable, if disk broken please call Microsoft 0800800004