ROC TECH Ltd are committed to providing our customers with a secure, private shopping experience.

Why does ROC TECH Ltd collect and retain personal information?

We collect your personal information to enhance our web site so that we may offer you a more personalised, tailored service. We also use this information to undertake any dealings or transactions with you (see the Terms and Conditions for further details).

Who can access this information and who is it shared with?

Only specified ROC TECH Ltd employees are able to access your personal data. The level of accessibility to your personal data is proportional to the job function that each team member performs.

We may disclose aggregated shopper statistics, but none of these statistics will contain any information about identifiable customers and their individual shopping habits.

Certain information may be made accessible to other persons or body corporate engaged by ROC TECH Ltd for or in relation to any of the purposes listed in use of information of the Terms and Conditions.

Storage of personal information

We are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken many steps - from both technical and systems perspectives - to ensure that all of your information is well protected, however we also recommend that you do not disclose your loginID and password to anyone.

What is ROC TECH Ltd policy on allowing me to view and update my personal information?

You are able to access and change personal information held by ROC TECH Ltd once you log into our website.

Credit Card Security

ROC TECH Ltd does not store credit cards. All the online credit card transactions are secured by DPS.